# Refund & Cancellation Policy · Gamma Recruitment

> Source: https://gammarecruitment.com/refund-policy

Legal

# Refund & Cancellation Policy

Last updated: 20 October 2026

## 1. Candidates: recruitment is free

Registering with us, being considered for roles and being placed with a client are free for candidates. There is nothing to refund because nothing is charged.

## 2. Career Services (paid, optional)

- Billing: Career Services are billed monthly in advance for the plan selected at registration. 
- Cancellation: you may cancel at any time by emailing contact [at] gammarecruitment.com. Cancellation takes effect at the end of the current billing month; no further charges are made. 
- Refund within 7 days: if you cancel within 7 days of your first payment and no deliverable (curated job list, rewritten CV, cover letter or LinkedIn update) has yet been provided, the first month's fee is refunded in full. 
- After deliverables have started: fees for the current month are not refunded; cancellation stops future charges. 
- Our failure to deliver: if we do not provide the plan's deliverables in a billing month, that month is refunded or credited at your choice. 
- No outcome guarantee: Career Services do not guarantee interviews or offers, and refunds are not made on that basis. 

Refunds are made to the original payment method within 10 business days of approval.

## 3. Clients: recruitment engagements

- Success-fee engagements: no fee is payable unless a candidate we introduced joins. If the candidate's employment ends within 90 days of joining (other than through redundancy, restructuring or a material change to the role) we re-source at no additional fee or refund the fee pro-rata for the unserved part of the 90 days, provided the fee was paid on time. 
- Per-profile engagements: each presented profile may be rejected within 48 hours with a brief reason at no charge. Accepted profiles are billable and non-refundable. 
- Contract staffing and RPO: cancellation and replacement terms are set out in the written engagement terms. 
- Withdrawing a vacancy: a client may withdraw a vacancy at any time; fees already accrued for accepted profiles or completed placements remain payable. 

## 4. How to request a cancellation or refund

Email contact [at] gammarecruitment.com from the address registered with us, stating your name or company, the service concerned and the reason. We acknowledge within one business day and confirm the outcome within 5 business days.

See also: [Terms & Conditions](https://gammarecruitment.com/terms) · [Privacy Policy](https://gammarecruitment.com/privacy) · [Engagement models & fees](https://gammarecruitment.com/fees)